Shipping/delivery policy
At Ocean Gaming ZL Co. Ltd, we strive to ensure that your orders are shipped and delivered in a timely and efficient manner. We work with trusted shipping partners to deliver your orders safely and securely.
Shipping Options
Delivery Time : Processing Time+Shipping Time
Processing Time
prepare items for shipment,1-5 business days normally
Shipping Time
Direct shipping normally takes between 15-25 business days (not including weekends or public holidays) to arrive. Please note that this is the shipping time and does not include the time needed to process the order. We cannot hold responsible for any shipping delay, as we have no control over the package once we have shipped it out.
Please note that delivery times may vary depending on your location, shipping carrier, and other factors beyond our control.
Order Processing Time
Orders are typically processed within 1-5 business days. If there are any delays or issues with your order, we will notify you as soon as possible.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package online.
International Shipping
At this time, we only ship within the United States. We apologize for any inconvenience this may cause.
Damaged or Lost Packages
If your package is damaged or lost during shipping, please contact us immediately at [insert contact information]. We will work with the shipping carrier to resolve the issue as quickly as possible.